These people are completely incompetent and really don't care. I ordered a small table, stated to be there in either Tuesday or Wednesday.
Called Tuesday, not there and said they would take care of it. Figured I would just call Thursday and head over to pick it up. It was not ordered and I'm going to go back to get my money and give it to a company that has customer service satisfaction.
They don't want to do anything for the orders that are messed up (I was told he would order it and I could pick it up tomorrow), lost sale when they refused to deliver. Will never step foot in a store that doesn't appreciate their customers.
Product or Service Mentioned: Royal Furniture Shipping Service.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
I didn't like: No one helped me, Sales person messed up.