Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

These people are completely incompetent and really don't care. I ordered a small table, stated to be there in either Tuesday or Wednesday.

Called Tuesday, not there and said they would take care of it. Figured I would just call Thursday and head over to pick it up. It was not ordered and I'm going to go back to get my money and give it to a company that has customer service satisfaction.

They don't want to do anything for the orders that are messed up (I was told he would order it and I could pick it up tomorrow), lost sale when they refused to deliver. Will never step foot in a store that doesn't appreciate their customers.

Product or Service Mentioned: Royal Furniture Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

I didn't like: No one helped me, Sales person messed up.

Company wrote 0 public responses to the review from Feb 02, 2017.
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