filters
state:
Show
city:
Show
product:
Show
Show

Royal Furniture - Ridiculous

Horrible experience! No one informed me at the time of purchase that local delivery was a flat fee of $119.00. No one told me that you had to schedule delivery. Upon picking delivery up I was told they could not find my order.
#1329616
Reply to reviews
Show

Royal Furniture - *** poor service

I was misinformed by my salesman and royal still hasnt honored my sales contract even after bbb complaint.
#1318339
Reply to reviews
Royal Furniture - Horrible experience
Royal Furniture - Horrible experience
Royal Furniture - Horrible experience
Royal Furniture - Horrible experience
This is a bad company to shop with! They customer service sucks, they don't know how to talk to they customer, an something need to be done about it! It is very horrible never seen no such thing, it's been going on for years, I will never buy anything else from this...
Read more
1.1
Vestavia Hills, Alabama
#1314839
Reply to reviews
Show

Royal Furniture - Warranty not honored

I bought a living room set from them. The funiture began to peel on the leather. The claims department decided that they will not honor claim because its in multiple spots. Do not buy from the company. Terrible products
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1286526
Reply to reviews
Show

Royal Furniture - Horrible Experience

Damaged furniture, damaged my banister on my new home, missed delivery dates, hung up on several times while on hold forever. The Cool Springs location is the worst. I would not ever recommend or go back to this location. So far I’ve been dealing with them exchanging their couch which came damaged for a month. Taking time to be home for delivery dates that never come. Beyond frustrating.
#1270103
Reply to reviews
Show

I'm been Harrassed, by Royal furniture sale persons, everyda

My bill is payed up, They no need to call me, now Im *** they got one more time to call, then it a law suit
#1251171
Reply to reviews
Show

Royal Furniture - Parts

store closed . 6 hr time diff. will call again Fri am
#1222208
Reply to reviews
I liked my brother in laws couch so much so I went out and bought it. The couch I had shipped to my house was a mess. The pillows were completely ripped and would not zip. The second one the brought was complete broken on the the left side of the wood inside fabric. I...
Read more
1.9
Product
#1219020
Reply to reviews
Show

Royal Furniture - Wouldn't honor warranty after I was told didn't have it

Had problem with call them was told didn't have warranty .I called back found papers I did have warranty now I had multiple problems with funiture.They me number told me call claims said waited to long had to many damages to honor warranty
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1212047
Reply to reviews

Contact Royal Furniture

Mailing Address:
Royal Furniture
1862 North Germantown Parkway
Cordova, Tennessee 38016
United States
Phone:
(901) 527-6407
More
Show

Royal Furniture - Pissed mad customer

This is a bad company to shop with! They customer service sucks, they don't know how to talk to they customer, an something need to be done about it! It is very horrible never seen no such thing, it's been going on for years, I will never buy anything else from this company never again?
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
#1210861
Reply to reviews